At GSTM, student welfare and security are top priorities. To ensure transparency and peace of mind for both students and parents, GSTM has implemented comprehensive protection, insurance, and counselling schemes that safeguard every learner throughout their educational journey.
Course Fee Protection Scheme (FPS)
GSTM adopt FPS to provide protection for all fees paid by all students. GSTM purchase insurance protection from an appointed insurance company from the SSG as the provider of all policies taken out as part of the fee protection scheme. For details, please approach our staff.
Students may also like to know that the insurance will protect the students against the following events:
• Loss of fees paid in advance by the insured student due to insolvency or regulatory closure of the school.
• Private Educator's failure to pay sum awarded by Singapore courts to the insured student
For more details, please visit website of SSG:
https://www.tpgateway.gov.sg/resources/informationfor-private-education-institutions-(peis)/protection-ofcourse-fees
Group Medical Insurance Scheme
All international students enrolled at GSTM are covered under the school's Group Medical Insurance Scheme. The insurance provides a minimum coverage that includes:
An annual limit of S$30,000 for medical costs per student.
Coverage for at least a B1 ward in government and restructured hospitals.
24-hour worldwide protection, including overseas coverage when students participate in school-related activities.
This comprehensive plan ensures that every student has access to medical care and emergency support when needed.
For more information click here
Student Counselling and Pastoral Care
At GSTM, we care deeply about our students' well-being and mental health. Pastoral counselling services are available to support students in developing self-awareness, resilience, and a positive mindset.
Each student is entitled to counselling support of up to S$200 per academic year.
Counselling sessions may be arranged through Student Support and Academic Departments prior to attending any appointment.
Students may also seek assistance from 36 Family Service Centres supported by the Ministry of Social and Family Development (MSF) and the National Council of Social Service (NCSS).
Those who wish to discuss personal or academic challenges informally may also approach the Student Welfare Officer for a private session.
Students may additionally reach out to the following professional counselling organisations for help and support:
Care Corner
Website: http://www.carecorner.org.sg
Hotline: 1800 353 5800 (7 days a week, 10am–10pm)
Community Health Assessment Team (CHAT)
Website: http://www.chat.mentalhealth.sg
Hotline: 6493 6500 / 6501 (Tuesday–Saturday, 12pm–9pm)
Association of Women for Action and Research (AWARE)
Website: http://www.aware.org.sg
Hotline: 1800 774 5935 (Monday–Friday, 3pm–9:30pm)
Samaritans of Singapore (SOS)
Website: https://www.sos.org.sg/contact-us/
Hotline: 1800 221 4444 (24 hours, daily)
For more information, please visit www.gstm.edu.sg or contact our Student Support Office for assistance.
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